lead technical consultant in various customer support projects.
for all aspects of user configurations and Help Desk support in Windows NT 4.0 &
3.51, Windows for Workgroups 3.11, Windows 95, Microsoft Exchange, Microsoft
Office (4.3, 95, 97), Word (6, 7, 8), Excel (4,5,7,8), Powerpoint (4,7, 8), Access (2,
8); and major applications in a TCP/IP network environment.
Help Desk Advisor
highest level of support for Help Desk in above environment.
Administrator for North and South America
facilities manager and principle responsible for the ongoing maintenance and upgrades of
the 500+ international mail users connecting offices nationally and internationally.
Implementation and administration of a Microsoft Exchange Server 4.0 in a Windows NT 3.51
and 4.0 network environment for an international bank.
Management Systems Analyst
delivered and implemented a SoftSolutions based document management system for the New
York City Department of Sanitation Dredging project to allow non-technical personnel to
track large numbers of documents from multiple sub-contractors.
of technical services and software for Digital VAX, DEC-20 and Novell
center. VAX and PC FORTRAN, C, and Modula 2 software development for
MIS and client support projects. Conversion of client databases (Paradox, Clarion,
FoxPro, and Dbase) into network model. Customer support for products and
services. Company formerly known as Network Management Inc. and Network Analysis
Long Island University, BPS
of Professional Studies, Major in Computer Science, 3.8 cumulative average. Including
Graduate work in C Programming.
Nassau Community College, AAS
Applied Science, Data Processing, 3.6 cumulative average. Systems Project Leader
of student group in COBOL inventory control system project.
Document Management Administrator
Systems NY course in design and management of document management systems
|VAX Systems Management,|
|Advanced VAX Systems Management,|
|Utilizing VMS Features from
|Managing the MicroVAX.|
Operations Management Training in operation of data center from management